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FAQ

Frequently Asked Questions

Everything you need to know about trading with Yellow Box Markets.

We offer the industry-leading MetaTrader 5 (MT5) platform. It features advanced charting with 21 timeframes, over 80 indicators, and is available on Windows, Mac, iOS, and Android.

The minimum deposit is $10 on every account type. Max leverage is 1:2000 on CENT, 1:1000 on STANDARD, and 1:500 on ECN.

It depends on your account type. STANDARD and CENT accounts are commission-free with spreads from 3.6 pips. ECN accounts use a floating spread with a $3.5/lot commission.

You can trade a wide range of CFDs including Forex (100+ pairs), Indices (S&P 500, NASDAQ), Commodities (Oil, Gas), Precious Metals (Gold, Silver), and Cryptocurrencies.

Withdrawals via Thai QR Payment (PromptPay) are processed within 15 minutes. PromptPay is currently our only supported withdrawal method.

Yes. We segregate client funds in tier-1 banks and maintain strict regulatory compliance. Your trading capital is protected and kept separate from company operating funds.

Yes! We offer unlimited demo accounts with virtual funds so you can practice trading strategies risk-free before committing real capital.

Forex markets are open 24/5 from Sunday 5PM ET to Friday 5PM ET. Other markets like indices and commodities have specific trading hours which are displayed in MT5.

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Yellow Box MarketsYellow Box Markets

Access institutional-grade trading with raw ECN pricing, ultra-fast execution, and professional conditions. Trade gold, forex, indices, and crypto with confidence on the most powerful mobile platform.

Saint Lucia Registered
Registered No.: 2025-00712
Registered Address: Ground Floor, The Sotheby Building, Rodney Village, Rodney Bay, Gros-Islet, Saint Lucia.
Physical Address: Office No. 3, 15 Beausejour Lane, Beausejour, Gros-Islet, Saint Lucia.

Risk Warning:

An investment in derivatives may mean investors may lose an amount even greater than their original investment. Anyone wishing to invest in any of the products mentioned in www.yellowboxmarkets.com should seek their own financial or professional advice. Trading of securities, forex, stock market, commodities, options and futures may not be suitable for everyone and involves the risk of losing part or all of your money. Trading in the financial markets has large potential rewards, but also large potential risk. You must be aware of the risks and be willing to accept them in order to invest in the markets. Don't invest and trade with money which you can't afford to lose. Forex Trading are not allowed in some countries, before investing your money, make sure whether your country is allowing this or not. You are strongly advised to obtain independent financial, legal and tax advice before proceeding with any currency or spot metals trade. Nothing in this site should be read or construed as constituting advice on the part of Yellow Box Markets Ltd or any of its affiliates, directors, officers or employees.

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Restricted Regions:

Yellow Box Markets Ltd does not provide services for citizens/residents of the United States, Cuba, India, United Arab Emirates, Israel, Iran, Myanmar, North Korea, Sudan, China, Singapore and to jurisdictions on the FATF, OFAC and EU/UN sanctions lists.

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